Etyeki Kúria - Kácsor Guesthouse (and the Service Provider's additional accommodations)
The sections highlighted in yellow require clarification or a decision before finalization.
These General Terms and Conditions (hereinafter: GTC) contain the conditions for using the accommodation services of the accommodation(s) operated by Kúria Village - Etyek Kft., as the accommodation service provider (hereinafter: Service Provider). The contract for the accommodation service is concluded upon acceptance of these GTC; by finalizing the booking, the Guest acknowledges that the provisions of these GTC are binding upon them. Please read the following carefully before making your booking.
1. Details of the Service Provider and the accommodation
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Name of the Service Provider |
Kúria Village - Etyek Commercial Limited Liability Company (abbreviated name: Kúria Village - Etyek Kft.; foreign-language name: Kúria Village - Etyek GmbH) |
|
Registered office |
2091 Etyek, Báthori utca 21 |
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Company registration number |
07-09-027912 (Company Court of the Székesfehérvár Court) |
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Tax number |
25944172-2-07 | community tax number: HU25944172 |
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Statistical identification number |
25944172-8230-113-07 |
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Chamber membership |
FE25944172 (Hungarian Chamber of Commerce and Industry) |
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Telephone |
+36 30 194 1655 (0-24) |
|
|
event.office@etyekikuria.com |
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Website |
|
|
NTAK registration number |
EG26123118 |
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Bank account number (HUF) |
10918001-00000093-43000003 (UniCredit Bank Hungary Zrt.) |
|
Booking/payment interface, hosting |
Booking engine: SabeeApp (integrated into the Service Provider's own website interface); hosting provider: [kitöltendő]. |
The accommodation(s):
|
Name |
Kácsor Guesthouse (Etyeki Kúria Sparkling Estate Accommodation) |
|
Address |
2091 Etyek, Öreghegy, Báthori utca 21 and 28 |
|
Type |
other accommodation |
|
Capacity |
total capacity of 6 persons (ground-floor studio: max. 2 persons; upstairs apartment: max. 4 persons) |
|
Accommodation classification |
other accommodation type, 4 stars (****) |
The Service Provider may also operate additional accommodations, to which these GTC likewise apply, subject to differences arising from the specific features of the accommodation concerned and the separate House Rules applicable to that accommodation.
2. Subject matter, scope and definitions of the GTC
These GTC regulate the conditions for providing and using the Service Provider's accommodation services. They apply both to Guests qualifying as Consumers and to non-consumer (business) Guests, subject to the differences indicated herein.
For the purposes of these GTC:
Service Provider: the company specified in point 1.
Guest: a natural or legal person, or an organization without legal personality, who orders or uses the accommodation service.
Consumer: a natural-person Guest acting outside the scope of their profession, independent occupation, or business activity. The provisions of these GTC concerning Consumers apply exclusively to this category.
Customer: the person ordering the accommodation service, who may be the same as or different from the Guest, including a corporate/business customer.
Accommodation Use (Lodging) Agreement, Contract: the contract concluded between the Service Provider and the Guest for providing temporary use of the accommodation and related services.
Online Interface: the Service Provider’s website and booking system and, if used by the Service Provider, the Intermediary’s interface.
Intermediary: an online platform (OTA) involved in the sale of accommodation services, expected initially to include Booking.com.
Dynamic Pricing: the setting of room rates that vary according to demand and time-related factors.
Fixed (non-refundable) Rate and Flexible (refundable) Rate: the types of fees specified in Sections 5–6.
Tourist Tax (IFA): the tax imposed under the law on local taxes and the regulation of the Municipality of Etyek.
NTAK: National Tourism Data Supply Centre.
VIZA: the Guest Information Closed Database, in which the Guest’s data must be recorded by law.
House Rules: the code of conduct and terms of use applicable to the relevant accommodation, constituting an inseparable annex to these GTC.
Event Package: an order for an event of which the accommodation service is an additional part.
3. The Contracting Party; Booking Channels
Accommodation services may initially be booked through the Service Provider’s own website and booking interface. In the future, the Service Provider may also use Intermediary(ies) (expected initially to include Booking.com); bookings made through an Intermediary are also subject to the relevant Intermediary’s terms, in addition to these GTC.
Accommodation services may only be booked independently online and may only be paid for in advance. Individual (personal, written) offers are provided exclusively in connection with an event, provided that the accommodation service is an additional part of the Event Package. In such cases, the accommodation is excluded from the days available for online booking for the relevant period, and the conditions are governed by a separate agreement relating to the event.
If a third party (the Customer or Intermediary) makes the booking on behalf of the Guest, the Service Provider is entitled to assume that the person acting is lawfully acting as the Guest’s representative.
4. Formation of the Contract
Booking process: the Guest selects the accommodation and period on the online platform, provides the information required for the booking, accepts these General Terms and Conditions by checking the relevant box and acknowledges the Privacy Notice, then pays the full consideration for the service in advance through the payment interface.
The contract is concluded when the Service Provider’s electronic confirmation becomes accessible to the Guest, provided that payment has been successfully completed. The confirmation includes the subject, location, duration, and price of the service.
The Guest is responsible for the accuracy of the information provided; the Service Provider bears no liability for consequences arising from the provision of incorrect information.
In the case of accommodation services related to an event, the contract is concluded when the Customer accepts the Service Provider’s written offer in writing.
5. Prices, fees, and payment terms
Room prices are stated in Hungarian forints and include the applicable value-added tax. The Service Provider uses dynamic pricing: the price may vary depending on the time of booking and the period concerned. The price displayed at the time of booking is binding on the Guest.
Tourist tax: pursuant to the decree of the Municipality of Etyek, a tourist tax is payable for the accommodation in the amount of HUF 600 per person per guest night. The Service Provider, as the party obliged to collect the tax, collects the tourist tax together with the accommodation fee and declares and pays it by the 15th day of the month following the relevant month. The tax is included in the displayed price. No tourist tax is charged for persons exempt under Section 31 of Act C of 1990 on Local Taxes, in particular guests under the age of 18. To apply the exemption, the Service Provider requests the necessary information at the time of booking or check-in (the number of guests, the ages of those concerned, and the legal basis for the exemption).
The accommodation service can only be paid for in advance. Payment is made online by bank card at the time of booking via the Service Provider’s payment service provider, using the Stripe platform. On-site payment is not possible.
The Service Provider issues an invoice for the service in accordance with the applicable tax laws (NAV online invoice data reporting).
Fee types (rates):
(A) Fixed (non-cancellable) rate: The full price (100%) must be paid in advance at the time of booking. The booking cannot be cancelled, modified, or refunded. This rate is available at a more favorable price.
(B) Flexible (cancellable) rate: 100% of the total price is payable in advance at the time of booking; the reservation may be cancelled or modified free of charge up to 7 days before arrival, and this rate is available at a higher price. In the event of cancellation within 7 days before arrival or a no-show, the amount paid will not be refunded.
6. Modification and cancellation of the reservation and no-show
The conditions for modification and cancellation are determined by the rate selected at the time of booking, as set out in Section 5.
Restricted (non-refundable) rate in which case the reservation cannot be cancelled or modified; the amount paid will not be refunded in the event of either cancellation or a no-show.
Flexible rate in which case the reservation may be cancelled or modified free of charge up to 7 days before arrival; thereafter, or in the event of a no-show, the amount paid will not be refunded.
The Guest may submit a cancellation or modification as specified in the reservation confirmation (via the online interface or by email).
The conditions set out in this section also apply to consumer reservations. The Consumer uses the restricted rate by expressly selecting it, having acknowledged its lower price and non-refundable nature.
7. Exclusion of the consumer’s right of withdrawal
In the case of a contract for accommodation services for a specified performance date or period, the Consumer does not have the fourteen-day right of withdrawal without giving a reason pursuant to Section 29(1)(l) of Government Decree 45/2014 (II. 26.) on the detailed rules governing contracts between consumers and businesses.
Accordingly, cancellation and modification of the reservation are governed exclusively by the conditions set out in Sections 5–6, depending on the selected rate.
8. Check-in and check-out; registration of the Guest (VIZA)
Arrival (check-in): from 15:00 on the first day of the reservation. Departure (check-out): by 10:00 at the latest on the last day of the reservation period.
Early check-in and, subject to room availability and for an additional fee, late check-out are available by prior arrangement. If the Guest has not vacated the room by 10:00, the Service Provider is entitled to charge the fee for the following night. A Guest arriving after midnight is also required to pay the full fee for the preceding night.
Under Act CLVI of 2016 on the state responsibilities for the development of tourism regions, the Service Provider records the Guest’s data specified by law at check-in using a document reader and forwards it to the Closed Guest Information Database (VIZA). The details of data processing are set out in the Privacy Notice.
Only Guests who have been registered in advance may stay at the accommodation. The House Rules govern key handover and return, as well as the consequences of losing a key (under the House Rules, the replacement fee for the key set is HUF 25,000).
9. Rights and obligations of the parties; House Rules
The Guest must use the accommodation as intended and comply with the House Rules and applicable laws. The House Rules applicable to the accommodation in question form an inseparable part of these General Terms and Conditions; by making a reservation or entering the accommodation’s premises, the Guest acknowledges that they are binding.
The House Rules include, in particular, rules concerning capacity, quiet hours (22:00–08:00), cleaning procedures, parking, and fire safety. In particular:
· Smoking, including the use of electronic cigarettes and hookahs, is prohibited in enclosed areas of the accommodation; in the event of a violation, a smoke-removal fee of HUF 50,000 shall be payable for each room.
· A maximum of one pet may be brought into each room, exclusively with the Service Provider’s prior consent. Pets may be brought in free of charge, provided that the pet-related rules of the House Rules are observed;
· Daily cleaning at the accommodation is not automatic; the cleaning procedure is governed by the House Rules.
The Service Provider is entitled to terminate the contract with immediate effect and remove from the accommodation, without refunding the fee, any Guest who seriously or repeatedly violates the House Rules, in the cases specified in the House Rules.
10. Liability; damage caused by the Guest; security deposit
The Service Provider is liable for damage to the Guest’s belongings brought onto the premises in accordance with Section 6:369 of Act V of 2013 on the Civil Code (Civil Code); compensation is limited to a maximum of fifty times the daily room rate. In the case of cash, securities, and other valuables, the Service Provider is liable only if it has taken them into safekeeping; a room safe is available at the accommodation for this purpose. Any exclusion of liability under the Civil Code or limitation exceeding the statutory extent is void.
The parking area is not guarded; within the scope of the liability rules set out above, the Service Provider accepts no liability for damage to vehicles parked there or to their accessories.
The Guest is liable for all damage caused by the Guest or by persons or animals brought by the Guest to the accommodation, its furnishings, or any other property of the Service Provider. The House Rules set out the procedure for establishing and settling such damage; the Guest must pay the amount of the damage within 8 days of the relevant invoice being issued.
The Service Provider does not require a separate security deposit at the time of booking; it will assert any claims arising from damage subsequently, as set out above.
11. Force Majeure
Neither party shall be liable for non-performance or delay in performing its obligations under the agreement if caused by force majeure. Force majeure means any extraordinary event or circumstance beyond the parties’ control that is unforeseeable and unavoidable and makes performance impossible or obstructs it, including in particular: natural disaster, fire, flood, extreme weather, epidemic or epidemiological or other official measures, disruption of energy supply, strike, war, act of terrorism, or restrictions imposed by an authority or by law.
The affected party must notify the other party of the force majeure event without delay. If the force majeure event permanently prevents the provision of the service, the parties will consult on rescheduling the booking or proportionally settling the amount paid.
12. Data Processing
The Service Provider processes personal data related to bookings and accommodation services (booking and billing data, identification document data required under VIZA, and—pursuant to the House Rules—camera surveillance footage) in accordance with applicable data protection legislation (Regulation (EU) 2016/679 of the European Parliament and of the Council [GDPR]; Act CXII of 2011 on informational self-determination and freedom of information).
The Privacy Notice available on the website sets out the detailed conditions of data processing, including the identification of the data controller(s), the purposes, legal basis, and duration of data processing, as well as any consent provided for data processing for marketing purposes.
The data controller is Etyeki Kúria Kft. (within the corporate group: Kúria Kft.), in accordance with the arrangements previously established within the corporate group; it processes the personal data generated at the accommodation operated by Kúria Village - Etyek Kft. The relationship between the Service Provider and the data controller (joint controllership or data processing), as well as the camera surveillance of the property, is governed by the Privacy Notice.
13. Complaint Handling and Enforcement of Rights
The Guest may submit a complaint concerning the accommodation service to the Service Provider verbally or in writing using the contact details provided in Section 1. The Service Provider will provide a substantive response to a written complaint within 30 days; in the event of rejection, it will state the reasons for its position.
The Consumer may contact the conciliation board competent according to their place of residence or stay, or the conciliation board competent according to the Service Provider’s registered office. The competent body according to the Service Provider’s registered office is the Fejér County Conciliation Board (8000 Székesfehérvár, Hosszúsétatér 4-6; tel.: +36 22 510 310; e-mail: bekeltetes@fmkik.hu). The Service Provider is obliged to cooperate in the conciliation board proceedings.
The Consumer may also submit a consumer protection complaint to the body acting within the consumer protection jurisdiction of the territorially competent government office.
14. Final Provisions
These General Terms and Conditions and the accommodation services are governed by Hungarian law, in particular the Civil Code, Government Decree 45/2014 (II. 26.), Government Decree 239/2009 (X. 20.) on the detailed conditions for carrying out accommodation services, and Act CLVI of 2016.
The Service Provider is entitled to amend these General Terms and Conditions unilaterally; the amendment shall enter into force upon publication on the website and shall apply to bookings made after its entry into force. For bookings already concluded, the General Terms and Conditions in force at the time of booking shall apply.
These General Terms and Conditions are prepared in Hungarian and English; in the event of any discrepancy between the two versions, the Hungarian version shall prevail.
If any provision of these General Terms and Conditions is invalid or incomplete, this shall not affect the validity of the other provisions; the invalid provision shall be replaced by a provision prescribed by the applicable legislation or reflecting the presumed intent of the parties.
The House Rules applicable to the relevant accommodation form an inseparable appendix to these General Terms and Conditions.
Applicable legislation
• Act V of 2013 on the Civil Code
• Government Decree 45/2014 (II. 26.) on the detailed rules for contracts between consumers and businesses
• Government Decree 239/2009 (X. 20.) on the detailed conditions for carrying out accommodation services
• Act CLVI of 2016 on the State Responsibilities for the Development of Tourism Regions, as well as Government Decree 235/2019 (X. 15.) on its implementation (NTAK, VIZA)
• Act CLV of 1997 on Consumer Protection
• Act C of 1990 on Local Taxes, as well as Etyek Municipality’s regulation on the tourist tax
• Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act CXII of 2011
• Act CVIII of 2001 on Electronic Commerce Services
Dated: Etyek, August 18, 2026
Kúria-Village Etyek Kft
Appendix: House Rules
